Every project is important to us, and client satisfaction is invaluable. As scientists, we understand that questions often arise only when preparing a manuscript based on sequencing results or during subsequent data analysis. We therefore remain available to our clients after project completion. If clients have questions or concerns that we can address, we are always happy to help, regardless of whether this is during project delivery or three months after the delivery of the results.
After-sales service
Find out how we can support you after you receive your results, while preparing a manuscript and when responding to reviewers.
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Results delivery to the clientDownloading results from pCloudMD5 checksums for filesData formats - resultsReportInformation about adapters and reagents usedKEYWORDS
post-project supportsupport after receiving resultsmanuscriptpublicationresponses to reviewersresults consultationscientific support
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